[Resolved] HDFC Bank — money held through gefu

Sravani Pabbathi

Apr 30, 2020

Address: HDFC BANK, kormangala 6th block, Bangalore

Hi,
My amount of rs. 3474.92/- is held as mi revenue hold through gefu on 27th april, 2020. The same has been deducted on 30th april, 2020.

Now again in my account it is showing that rs. 3474.92 is on hold. Please look into this issue i want total of rs. 6948.84 /- back into my account. This is not acceptable to deduct money from customer account with out any notification regarding such things.

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Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely apologise for the delay in responding to your query. Your query has been shared with the concerned team for further action. Do note, due to the current COVID-19 situation and to prevent further spread of the virus, we are operating with limited staff. It may take us some time to get back to you. We request your patience and support under these unprecedented circumstances.

-Nadia
HDFC Bank Customer Assistance