[Resolved]  HDFC Bank — money is deducted from bank but not received by tata sky

I have done payment from self sbi upi to tata sky hdfc upi account.
Tata sky said they haven't received the payment where my bank confirms payment is given to them.
Looking at the upi transaction it says clearly paid to "billdeskbqr. [protected]@hdfcbank"
And the payment has been received by tata sky com.

I want this to be resolved as soon as possible ☺️☺️
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
 
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