[Resolved] HDFC Bank — money not added to payzapp wallet but deducted

[Resolved] HDFC Bank — money not added to payzapp wallet but deducted

S Sai Sinagpati from Bengaluru, Karnataka Sep 5, 2017

Hi, I have added 5000 rs to my payzapp wallet from my credit card on 05/09/2017. But it deducted from my credit card and not added in to my wallet (Mobile no./user name – [protected]). Please resolve this issue and refund my money back asap. Note:- i couldn’t able to reach over customer care no.[protected] Thanks & regards, Sai kumar [protected] Was this information helpful? No (0) Yes (0)
Oct 10, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 09, 2017 HDFC Bank Customer Care's response Dear Customer, As per your query, we would like to inform you that the load money transaction for Rs.5000/- initiated on[protected] has failed and the same will be refunded to your source card within 5 working days. For any further assistance please feel free to email us at [protected]@payzapp.in or call us at[protected]Toll Free) - Anay
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