HDFC Bank — Money refund

manojraghav

from Gurgaon, Haryana

May 11, 2016

Address: Faridabad, Haryana, 121005

Website: HDFC BANK

We Withdrawal money of Rs.10000 from axis bank ATM Chawla Colony Ballabhgarh (HR) at 20/04/2016 9.29 Am. But we have received amount from ATM . But amount debited from my account.
We already registered first complaint Comp.No.1072212 Dated 20/04/2016.
We had a conversation on 28/04/2016 to your customer care representative. They said sir u received your money back with in 2 or 3 working days .After that We again spoke to your customer care & They provide us a new complaint no. is DELC[protected] & 2 days ago I received a text message from your bank .That this is A valid withdrawal.But I didn`t did it. So please do the need full solution as soon as or I take a strict action against it in consumer court.
My Account No.is-[protected] & Contact number is -[protected].Contact me on this number for any inquiry
Manoj Kumar Raghav

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HDFC Bank customer support has been notified about the posted complaint.

Jun 02, 2016

Updated by manojraghav Amount not credit my account till date.
so please provide update information.

Manoj Raghav

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

May 13, 2016

Verified Support

Dear Manoj,

I have raised the issue with the acquiring bank once again. The amount will get credited to your account by 25th May, 2016, provided we do not receive a re presentment claim (proof of the transaction) from the acquiring Bank.

-Anay
HDFC Bank Customer Assistance

manojraghav

from Gurgaon, Haryana

May 28, 2016

Amount not credit my account till date

Manoj Raghav

[protected]