[Resolved] HDFC Bank — money withdrawal problem

[Resolved] HDFC Bank — money withdrawal problem

A Ashif Iqbal Gayen from Bengaluru, Karnataka Oct 23, 2017

I'm sheuli dey, my atm card no is [protected], its sbi atm card. Yesterday, when i withdraw money from the atm machine (It located at mallathalli) at that time loadsheding was happened & when the electric was came, my money was not withdraw... But withdraw sms was came Plzz help me... Till now i'm not get back my money. Atm machine no - p1enba33 Date-22/10/17 +1 photos Was this information helpful? No (0) Yes (0)
Nov 25, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 HDFC Bank Customer Care's response Dear Customer, With reference to your complaint regarding a debit placed on your SBI savings account in spite of non dispensation of cash from an HDFC Bank ATM. Please follow the below process for claiming the funds: 1. Submit a complaint /dispute letter with the issuing bank [ i.e SBI branch where you hold the savings bank account. 2. The issuing Bank will then raise a charge back dispute / query on us (HDFC BANK) seeking the disputed transaction status. 3. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank. Assuring you of our best services always. -Anay HDFC Bank Customer Assistance
Add a Comment	Share
Submit Close