[Resolved] HDFC Bank — mr. ganesh (customer care executive) spoke to me like i have am his slave.

Sneha Vijay Shukla

from Varanasi, Uttar Pradesh

Feb 15, 2018

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello,

I generally never write complains but the way this mr. Ganesh (Customer care executice) sopke to me like i have am his slave and i have borrowed money from him not from the hdfc band. And guess what i paid 150 rs less than i have to pay the amount that too i did it by mistake.
But, the question is how can he talk to any customer like that. After that i wa calling to this no. And 011-[protected] and they were disconnecting.
It should be taken care.

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Mar 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

HDFC Bank Customer Care's response Dear Customer,

We're sorry to hear that. Please share your Account No./Card No., city/number you called with registered contact info & the purpose of the call on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance