[Resolved] HDFC Bank — My account closure request

Divyaa Dadlani

from Pune, Maharashtra

Apr 14, 2017

Address: Pune, Maharashtra, 411001

Website: Hdfcbank.com

I had submitted my account closure for on 3rd Feb 2017 to Apte Road branch. I was assured that the account will be closed in 7 days. It's been 2 months now and still the account has not been closed. And because of this I'm charged for not maintaining balance. The welcome desk and his Pba told me it will take 7 days. But it's 70 days now!
Request you to close the account and reverse the charges.
Thanks
Divyaa

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May 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, Branch details, along with your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance