[Resolved]  HDFC Bank — My account having negative balance and incorrect non operation info

Address: Bangalore, Karnataka, 560059
Website: www.hdfcbank.com

I opened a corporate salary account in hdfc bank in month of september 2016 and got the activation confirmation mail on 09 september 2016 stating that your account is active now. But have not been using the account since september 2016 to may 2017 and therefore have not utilised any of the services of the bank. Still my account balance is -2794.50 and i am receiving alert mail stating that your account is not being operated since 04 july 2016. It seems my account got converted into savings account but i never received any intimation or confirmation from hdfc that your account is now converted into savings account. I was never informed about the negative balance or the hold balance. Even all of my monthly statement till 04 may 2017 states that my closing balance is 0.0 and no hold balance is ever mentioned in the monthly statement although the statement states that the closing balance includes hold balance as well. I never received any notification regarding this hold balance.
I want to continue with the account as savings, so i request you to kindly consider waiving this negative balance of -2794.50 for which i never received any notification and please look into the issue of my account not being operated since 04 july 2016 although the account was activated for the first time on 09 sep 2016.

Hdfc account holder
Aditya kumar
Account no.- [protected]
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Jun 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 17, 2017
BeingParitosh's response
[protected] is my direct number...would be great to hear from HDFC
Verified Support
May 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have received your e-mail and will respond to you with e-mail reference number[protected] within 2 working days.

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

Comments

I am k.sivakumar, i have using HDFC credit card for past 6 years. now my last statement shows 8120 points adjusted (reduced). i have contact HDFC customer care no one take a complaint regarding this.
my card number [protected]. i have attached screen shot for your reference.
my contact no [protected], [protected]

Balance shows negative, have not used the account for more than 2 years. Want to use it but not incurring negative charge.

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