[Resolved]  HDFC Bank — my account number is [protected] imps money deducted from my account but beneficiary account not credited.

Sir
First of all i would say sorry for bothering you. I have a problem i made a imps transaction last night. The funds were debited from my account but not credited to the destination account. I called the customer care but they are not able to give me any satisfactory reply. My customer relationship number is 49061810 and details of the transaction are as given below. My account number is [protected].

Imps funds transfer - verification status

Rrn reference number:[protected]
User reference number:[protected]
Beneficiary: gautam anand and rachna anand
Beneficiary a/c no: [protected]
Beneficiary ifsc code: vijb0006004
Beneficiary a/c type: current
From account: [protected]
Amount: 65000.00
Remark: loan
Transaction status: processor down
The transaction status is showing as processor down. My branch is south ex part ii new delhi.
The destination account is not credited and i am facing lot of problem since morning.
Please get this resolved at the earliest.
Sorry again for bothering you sir.
Thanks
Regards
Rachna anand
[protected]
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Jul 17, 2020
Complaint marked as Resolved 
Thanks for the resolution
HDFC Bank customer support has been notified about the posted complaint.
 
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