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HDFC Bank — my credit card application is showing in process for a very long time

All the documents and verification was done by the bank's side successfully but my application is showing in process from long time
My mobile number is [protected] and application reference number is 20f[protected]nd.
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    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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