[Resolved] HDFC Bank — My credit card

Poulomi Singha

from Kolkata, West Bengal

May 25, 2017

Address: 700101

Hi team, I have lost my credit card on 27th April. Got the new card issued on 29th as I had to hotlist it. However still not received the card, even after updating the address. The agents are so inefficient that I am really depressed. I asked them to raise a complaint they said it's not a complaint and they will decide whether it is a complaint or not. I am really stunned with the level of customer service HDFC IS providing. My email address is [protected]@[protected]@gmail.com. I hope to get an answer soon.
Regards

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Jun 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 26, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance