[Resolved] HDFC Bank — my emi got bounced because of hdfc banks delaying to work on my kyc also on unfreeze my account.

[Resolved] HDFC Bank — my emi got bounced because of hdfc banks delaying to work on my kyc also on unfreeze my account.

N NeedMoneyBack Aug 14, 2020

I am regularly trying to touch with you regarding my issue, even i have visited the nearest branch for this. My previous inquiry is under hbl=[protected]. My account number is [protected] and it is freeze since the personal loan is credited to my account. Can you please look into this? My loan account is:[protected] As my account is freeze, i couldn't transfer the balance to my account, and due to which my emi got bounced. It wasn't my fault and it is directly impacting my cibil score. I regularly try to touch with the nearest branch, but they weren't helpful enough and responded to me that don't worry about emi bounce. Can you please help on this, and clear my cibil changes for this. As i have already responded to you on this issue, please look into it immediately. Was this information helpful? No (0) Yes (0)
Jan 19, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Aug 14, 2020 Updated by NeedMoneyBack Even on the email, they aren't responding me, but why my EMI got bounced, they called me for the same. Is it the way they handles there customer? they even haven't given me the alternative way to repay my payment. They are completely responsible for this. Verified Support Aug 16, 2020 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. -Zubin HDFC Customer Assistance Aug 18, 2020 Updated by NeedMoneyBack Hi, I am not sure if you are doing this to take more interest from me. I am willing to pay the EMI but you are not willing to get the EMI from me. First EMI is already bounced all because of your mistake. Thanks and Regards, Kiran
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