[Resolved]  HDFC Bank — my hdfc credit card disapproved

Address: Hyderabad, Andhra Pradesh, 500081

Please note that i applied for hdfc credit card and got reference no : [protected]s3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s3 status disapproved who called us for credit card and we never gone to hdfc for the same. Sravani, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards suresh [protected]. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.
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Oct 29, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
HDFC Bank Customer Care's response
Dear Customer,

As informed earlier, we wish to inform you that as you are aware that verification process constitutes an important leg in application approval process. Hence, to enable us further review your application, we request you to provide your duly signed income documents to the below mentioned address to enable us assist you in this regard.
HDFC Bank Cards Division
PO BOX # 8654
Thiruvanmiyur PO
Chennai 600 041

-Bejoy
HDFC Bank Customer Assistance
 
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