| Address: Gorakhpur, Uttar Pradesh |
To
HDFC Ltd
Gorakhpur
Dear Sir
Sub : Complaint for Home Loan Proposal : Rahul Singh
I have submitted my home Loan proposal to you and am sorry to say that till date my loan proposal is yet not sanctioned and more than one and half months have passed I have not heard any communication in this regard. The way your office is processing my file is very annoying and irritating. Initially I was told that I will get Top Up on both my home loans and thereafter I was told that I will get only one Top up. Even then I was ready but more than one month has passed and I am not clear whether my file has been sanctioned or not. I was totally disagreed with the valuation of all my properties and has requested for revaluation and despite my request no revaluation was done on my request. About 7 days ago Your sales executive Mr Prakash Told to give Legal fees to some advocate Mr Jha for legal opinion on the property .I was surprised to note when I called Branch Manager Mr Vivek Dwivedi he told that my loan proposal has been declined. I want explanation when my loan has not been sanctioned how you have encashed my processing fees. I want my complete processing fees to be refunded and explain why this correspondence was not made to me that my loan proposal has been declined. I am sorry to say that this kind of services and treatment was not expected from a reputed organization HDFC Ltd.
Thanking You
Yours Faithfully
Rahul Singh Was this information helpful? | 
We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID [protected]@hdfc.com for resolution of your query/complaint.
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HDFC Bank Customer Assistance