[Resolved] HDFC Bank — My money is deducted please refund

G sanjeevk

from Shoranur, Kerala

May 16, 2017

Address: 500037

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail & sms from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident :[protected]
Hdfc credit card no. Xx9556
Oneassist relationship number. 2069911

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Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 17, 2017

Dear Customer,

Greetings from OneAssist...!

As per your request, we have cancelled your plan vide service request No. 1991262 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)