[Resolved] HDFC Bank — neft transfer never happened to beneficiary account and my money never come back

ptsv17

from Delhi, Delhi

Aug 14, 2017

Address: Bangalore, Karnataka, 560043

I had made NEFT transfer to [protected] (SBI Account) on 1st July. But money didn't reach to his account. After few follow ups I got to know that it will now never reach to his account and it will come back to my account. But that also never happened. I have raised a complain with DOCKET NUMBER BANC[protected]. Since then it is more than a month now and still I haven't got my money. I have been requested to provide beneficiary account statement which I did the very next day of request. Still I have not received any communication from HDFC (Its me who is following it up with you, you never called me). Please return my money.

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Sep 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

HDFC Bank Customer Care's response Dear Customer,

Please share us on email the bank account statement of the beneficiary so as to confirm that the funds were not credited to the beneficiary account. You can send the beneficiary's bank account statement along with your account details, date and amount of the NEFT transaction at [protected]@hdfcbank.com.

-Bejoy
HDFC Bank Customer Assistance

Aug 17, 2017

Updated by ptsv17 Hi,

I have already submitted beneficiary bank statement to [protected]@hdfcbank.com. Still no response. It's been close to 2 months now