[Resolved]  HDFC Bank — negative balance

Address: Ahmednagar, Maharashtra, 414111

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of may 16 i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After i logged into my account via bhim app and i see that i have rs -9093 in my account. I have also visit my branch but they told we not closing your accout without pay total amount. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer
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Nov 4, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
HDFC Bank Customer Care's response
Dear Customer,

I'm really sorry to hear that.Please share your Account No. with contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help me track your e-mail.

-Bejoy
HDFC Bank Customer Assistance
 
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