[Resolved]  HDFC Bank — negative balance charges debited again.

Address:Madurai, Tamil Nadu, 625009

My hdfc sb account was in negative figures which was brought to zero on 17/08/2019 on raising complaint for reversing the same and rs. 10, 000 /- was deposited for maintaining the average balance before converting my sb to salary account.

Immediately on[protected], the same negative figure amount of rs.9, 452/- was debited instantly without any message and approaching the home branch, i wrote a letter stating to refund the entire amount which was debited. But the staff said that only amb charges could be reversed but not gst along with it.

This is totally unfair, gst charge alone amounts to rs. 1328. The staff first reversed the negative figure to zero then charged the same amount on replenishing the amount with minimum balance.

On[protected], rs. 531 was debited from the same account due to non maintenance of balance as the message stated, but my balance at the time of deduction was rs.22, 000/-.

So summing up this i want my refund of rs. 9, 982 into my account as soon as possible.

Please consider the same, as i am in need of money.
Was this information helpful?
No (0)
Yes (0)
Oct 12, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

No action from bank side yet even after repeated mails. It's been more than 17 days I approached the home branch and more than 10 days since I raised complaint on this forum. Please do take necessary steps to solve this issue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32753
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information