[Resolved]  HDFC Bank — negative balance for not maintaining minimum balance|| illegal exposure

Address:

212/32, SN Enclave GM Palya, 560075

I was offered a personal loan from the HDFC bank and inorder for the re-payment purpose they wanted me to have a HDFC account. I was okay with having the account as the representative told it does not need any minimum balance to be maintained. Now they are scamming me every month with a charge of 650 rs and they deducted few times without my consent. HDFC bank does not provide any privacy to my account and I feel exposed with respect to my bank account. Today I tried to log in to my account through mobile app (which was throwing error for last 9 months and never opened) to find out that there's a Negative balance of 6600.

What is happening here? Why am I getting penalized by a bank jus cause I did not have enough money to maintain the minimum balance demanded by the bank which was not even communicated to me.

Please take action against this case. THIS IS ILLEGAL. As a consumer I should not feel this exposed