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Dear Anay,
How many more days would you further take to revert?
It had been more than 2 months to bring in notice to bank personnel; submitted this issue for it's resolution.
-Pushplata Rajput
pushplata.[protected]@gmail.com
How many more days would you further take to revert?
It had been more than 2 months to bring in notice to bank personnel; submitted this issue for it's resolution.
-Pushplata Rajput
pushplata.[protected]@gmail.com
HDFC Bank Customer Care's response, Dec 4, 2017
Verified Support
Dear Customer,
Our team is investigating in the matter and will update you in 5 working days.
-Bejoy
HDFC Bank Customer Assistance
Our team is investigating in the matter and will update you in 5 working days.
-Bejoy
HDFC Bank Customer Assistance
Hi Bejoy,
As per your response on 04-DEC-2017 under comment section, when would your 5 working be completed and when you would revert? This is a clear matter of non-compliance of RBI policy/notification.
As you aware that HDFC bank had kept on imposing non-maintenance charges every 20 days without intimating me (HDFC bank had imposed Rs. -2687.10/- within 45-days after my salary account got converted into saving account post 3-months of my leftover from HDFC bank).
Again HDFC Bank deducted an amount Rs. 354/- for the same reason. When you would stop deducting the amount from account?
As per RBI it clearly states you cannot charge and make it negative by imposing non maintenance charges as you are not serving the customer in this case.
Please do the needful and help me close this issue by waiving off the levied charges on urgent basis or I will be forced to lodge a complaint with the banking ombudsman.
As per your response on 04-DEC-2017 under comment section, when would your 5 working be completed and when you would revert? This is a clear matter of non-compliance of RBI policy/notification.
As you aware that HDFC bank had kept on imposing non-maintenance charges every 20 days without intimating me (HDFC bank had imposed Rs. -2687.10/- within 45-days after my salary account got converted into saving account post 3-months of my leftover from HDFC bank).
Again HDFC Bank deducted an amount Rs. 354/- for the same reason. When you would stop deducting the amount from account?
As per RBI it clearly states you cannot charge and make it negative by imposing non maintenance charges as you are not serving the customer in this case.
Please do the needful and help me close this issue by waiving off the levied charges on urgent basis or I will be forced to lodge a complaint with the banking ombudsman.
Respect Team,
This is sujit kumar paul want to intimate you that i had an salary account (501xxxxxxx22760) with hdfc bank as i was working with Tata medical center, kolkata. I left the job in 14-july-2019 and there after i withdrawn all the accumulated amount from the account since i will not be receiving any more funds. And now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of November.After an year Their was no connection with HDFC BANK ..Their was new Bank of HDFC OPEND in our locality I thought i was having hdfc salary account it may convert into saving or current account or else I will open new account..Customers care told me I was having negative balance of 2711around ...I was sock.. They told me go different branch of hdfc instant of short out the issue ...
As per RBI it clearly states you cannot charge and make it negative by imposing non maintenance charges as you are not serving the customer in this case.
Please do the needful and help me close this issue by waiving off the charges on urgent basis or I will be forced to lodge a complaint with the banking ombudsman.
Thanks in advance.
Sujit kumar paul
[protected]
This is sujit kumar paul want to intimate you that i had an salary account (501xxxxxxx22760) with hdfc bank as i was working with Tata medical center, kolkata. I left the job in 14-july-2019 and there after i withdrawn all the accumulated amount from the account since i will not be receiving any more funds. And now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) in the month of November.After an year Their was no connection with HDFC BANK ..Their was new Bank of HDFC OPEND in our locality I thought i was having hdfc salary account it may convert into saving or current account or else I will open new account..Customers care told me I was having negative balance of 2711around ...I was sock.. They told me go different branch of hdfc instant of short out the issue ...
As per RBI it clearly states you cannot charge and make it negative by imposing non maintenance charges as you are not serving the customer in this case.
Please do the needful and help me close this issue by waiving off the charges on urgent basis or I will be forced to lodge a complaint with the banking ombudsman.
Thanks in advance.
Sujit kumar paul
[protected]
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How many more days would you further take to revert?
It had been more than 2 months to bring in notice to bank personnel; submitted this issue for it's resolution.
-Pushplata Rajput
pushplata.[protected]@gmail.com