[Resolved]  HDFC Bank — negative balance in my account

Address: Rajkot, Gujarat, 360001

My salary account (In hdfc bank) was created in my first company (Jan-2016), (At that time i was informed that if the salary for more than 3 months is debited then your account will automatically be converted into saving account) so once i left the company (In march 2016) and joined somewhere else. My salary account in hdfc bank has been converted to savings account (Without informing me or warning me) and also charged for that. Then i went to close my salary account (May be in july-aug 2017), so they said that you have to keep your account for 1 year at least and if you want to close your account then you will be charged. I said ok then convert my saving account to small or basic saving account (In which you don't have to keep minimum balance). They said no, that can't be done also. Few days back i received an mail and balance in my account is -8376.27. Now i want to close this account and they said first you have to clear this amount then only you can close your account.
Was this information helpful?
No (0)
Yes (0)
Oct 4, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
1 Comment

Comments

I received the following message shown in picture, I don't know what this is about, please help.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information