[Resolved]  HDFC Bank — negative balance in my hdfc salary account

Address: Chennai, Tamil Nadu

Hi

My name is narendra kumar and i am living in chennai

In 2011 i have joined in a company and their salary account is with hdfc so i have opened an hdfc account and i have maintained till nov 2016 after that i have joined in next company and their salary account with axis bank so after that i used my hdfc account for my savings

One day suddenly rs 1380 deducted from my hdfc account due to non-maintenance of minimum balance i was shocked and asked my friend who is working as a collection agent in some other bank. He asked me to withdraw the rest of the amount and if it is zero than penalty charges is not applicable

So i transferred my rest of the balance in my hdfc account and it became zero

After that i am getting the statement every month and it shows closing balance as zero

Now in sep 2017 i have joined in a new company and their salary account is with hdfc so i gave the same account to the hr and i logged on to hdfc mobile app after a long time i was shocked now i have rs -6329.19 as negative balance

Hdfc not mentioned this in my monthly statement

Now if my salary got credited i will lose my money

I have approached to my home branch they asked me to come after my money deducted to fill my negative balance and then they will try to reimburse

I am not sure how much they will reimburse

Please help me what can be done

Thank you
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Nov 23, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details with the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
 
1 Comment

Comments

The Trasaction made with respect to transaction id TXHC47414161 is invalid.
kindly revert it back.

The Transaction was made as part of HDFC Bank SmartPay to TATA DOCOMO Mobile GSM Postpaid

But the TATA DOCOMO account was settled and closed few days before.

Please have a look.

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