[Resolved]  HDFC Bank — negative balance on saving account

Sir, i have saving account in hdfc bank since 2014. But after it reaches 0 balance they continued to debit charges. Now it is negative. As per the rbi guideline, they should not have done it. I approached to the concerned branch, they said you had signed a form stating that you will maintain the minimum balance. That's why you have to pay charges before closing it. I request you to please help me.
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Nov 16, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
HDFC Bank Customer Care's response
Dear Customer,

I'll ensure this is taken up promptly, I request you to share your complete concern, account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Oct 25, 2017
Updated by ranjan208
I mailed on maintained mail id on 16 October but I have not received any response from your side.
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Respected sir, I have already applied for credit card but yet nothing any mail any response from hdfc team or hdfc branch Dapoli. please give me details what I do gain credit card or why your team or branch nothing received my call, otherwise I quit my account as early within 10 days. hope you will reply me as early within 7 days

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