[Resolved]  HDFC Bank — negative balance waiver

Address:600090
Website:www.hdfcbank.com

Cust id: 70187137
I am subhikshaa ganesh and i had opened a salary account with hdfc bank, besant nagar, chennai branch during feb2017. I quit my job during may2017 and my account has been non-operational since then. It has since been converted to a savings account and presently there's a negative balance of rs.2150/-. I found employment with another organization during dec2017. When i approached the bank then, i was informed by an executive there that it could be converted back to salary account and that the negative charges would be waived. I submitted all the necessary documents they asked for during december itself. I have been following up with emails since then but the negative balance still exists and when i approached the bank today, they informed me that the charge cant be waived. Salary accounts become non-operational due to unemployment and i dont comprehend this policy of the bank in levying such a huge amount on an account that is held by an unemployed person. I request you to take up this issue and resolve it at the earliest.
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Mar 15, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have received your mail vide Ref ID:[protected] and will revert to you in 3 working days.

-Anay
HDFC Bank Customer Assistance
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