[Resolved]  HDFC Bank — Net banking and support issues

I want to add a beneficiary, need to do an important transaction by end of the day. Unable to add IFSC code. Whatever I try it shows no records found. I tried to log complaint, that site is also not working, every time showing wrong Captcha. I mean seriously, how many times can I person log wrong Captcha. Somehow after waiting for 15 minutes, I was able to get in contact with a customer executive person and that person kept saying that there is no issue, no problem at all from their end. I am suppose to send details on a mail and wait for bloody 72 hours to get a response from them. Then after that I'll be able to add beneficiary, which I doubt with this kind of service I'll ever be able to do so. If today in 2020 some bank provides this slow and poor service, there is no point sticking to it. I don't what to do with my urgent transaction need.
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Dec 24, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
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