[Resolved] HDFC Bank — Net banking

ravi2659

from Jaipur, Rajasthan

Jul 4, 2017

Address: Jaipur, Rajasthan, 302021

Website: hdfc bank

Dear Team,

Today (04/07/2017) i was making payment for my hdfc life insurance policy number 16114297. there were three options available in the net banking
1. credit card
2. Debit card
3. Online Fund transfer

i made the payment with the help of third option but the amount got deducted but payment was not made. Rs 6289 got deducted but payment was not done.

kindly help in the said matter.

Thanks & Regards
Ravikant Sharma
[protected]
ravi.[protected]@gmail.com

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Aug 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your account details, transaction details and registered contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance