[Resolved] HDFC Bank — net banking

Shailendra Awasthi

from Mumbai, Maharashtra

Sep 21, 2017

Address: 400709

Website: pizzahut

I have placed an order on pizzahut website on 16 sept 2017 and used my internet banking the payment for deducted but order was not placed the payment ref no is[protected]. Narration : jhdf[protected]. Name : shailendra kumar awasthi, a/c no : [protected], vashi ec, navi mumbai. But till date the money is not refunded i tried reaching your customer care but it doesnt get connected with person ever dont knw wats d reason. But confirmed with pizza hut customer care the payment is not received. Can you please help me in getting refund or please let me know the status of my payment.

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Oct 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

HDFC Bank Customer Care's response Dear Customer,

We request you to confirm the exact transaction datails(transaction date, transaction amount, merchant name) Contact number, email id as updated in the card account and also confirm whether you are expecting refund towards your credit card/debit card to enable us assist you further in this regard.

-Bejoy
HDFC Bank Customer Assistance