HDFC Bank — Netbanking Locked

HDFC Bank — Netbanking Locked

P Poornima96 Oct 11, 2020

I've called HDFC customer support in May regarding a fraud transaction. They then blocked my Netbanking/UPI/Debit Card. Now when I called customer care again to unlock my Netbanking they asked me to go to the nearest bank which I did. They asked me to fill a form, I received a new debit card but still I am not able to access my Netbanking no matter how many times I reached out to Nearest bank and customer care. I would request to have my Netbanking access back asap. Was this information helpful? No (0) Yes (2)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 12, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance Oct 12, 2020 Updated by Poornima96 Not able to use the link you emntioned. When I try to submit complaint it says invalid Reference number even I entered the number you sent on my email. Not sure why you sent me Invalid Complaint Reference Number.
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