[Resolved] HDFC Bank — No messages received from bank side

eldhopaulk

from Bengaluru, Karnataka

Apr 10, 2017

Address: 682306

Website: www.hdfcbank.com

I have not being receiving any banking related SMS from hdfc bank for the past 1 week. This has been after porting to BSNL. On contacting the BSNL side the have tried a full trace but banking messages are not received to their server. On contacting eith HDFC customer care they are not registering a complaint or even trying have a technical team discussion from their side with BSNL technical team. This is customer negligence. I request HDFC technical backend to contact BSNL @[protected] and find a proper resolution for the same ASAP.

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May 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write to us at [protected]@hdfcbank.com with account/customer ID and your registered contact details with ref ID TTU[protected]. We shall assist you better.

-Bejoy
HDFC Bank Customer Assistance