[Resolved] HDFC Bank — no refunds for failed transaction in payzapp

hassanmirza

from Delhi, Delhi

Oct 27, 2017

Address: Hyderabad, Andhra Pradesh, 500013

Website: WWW.HDFCBANK.COM

Dear sir/madam

My self shaba hassan mirza hdfc credit card holder card no :[protected]
On 23-oct-2017 i have initiated 2 transactions using hdfc payzapp with refference no

[protected]uu78rw5 (Imps-withdrawls_ 5000 rs status failed wallet no [protected]

[protected] _loaded in wallet _5000rs status failed

Payzapp also confirmed in mail stating that funds will be credited with in 5 working days still it has not ben credited yet, i have also contacted to senior authorities of hdfc bank they are not answering the mails

Kindly look into this matter and help me to get rid and credit my funds back to source credit card

Regards
Shaba hassan mirza
Mob:[protected]

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Oct 30, 2017

Complaint marked as Resolved

MY Credit card Details Hacked by some one hence i closed this Credit card

HDFC Bank customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by hassanmirza PAYZAPP AND HDFC BANK REFUNDED FUNDS HENCE WILLING TO CLOSE THE CASE AND CREDIT CARD DETAILS HACKED BY SOME ONE AND I HAVE ALREADY FILED A FIR ON CULPRITS WHERE THEY INITAITED TRANSACTION FOR PAYING POWER BILL TELENGANA STATE PDCL