[Resolved]  HDFC Bank — no reply from fastag

Address: Palakkad, Kerala, 678007

I had Submitted an application for HDFC Fastag on line on 04/11/2017 .I uploaded all the documents asked for including aadhaar card copy and the vehicle RC copy. I got application no HFR009175. As asked I downloaded the same filled up all details signed it pasted the photograph scanned it and uploaded it again. I regret to inform you that no further reply has been received from them. I wonder if I have lost the Rs 700 paid online . Their Helpline number is virtually non existent. This is very disappointing. I have been a Preferred HDFC customer for so many years and I am thinking of reviewing my relationship with HDFC .
Was this information helpful?
No (0)
Yes (0)
Dec 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

Kindly email at hdfc.[protected]@sahaj.co.in or reach us directly contact the Fastag Team at [protected] & [protected] for any further clarification/information if required.

-Bejoy
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information