[Resolved] HDFC Bank — no response from hdfc life tambaram branch

S.Madhusudhanan

from CHENNAI, Tamil Nadu

Jan 16, 2019

Address: Chennai, Tamil Nadu, 600075

Website: Hdfclife.com

Good evening

My policy number is 20389381
20379379
I taken the policy on may-2018
Today i went to tambaram chennai hdfc life insurance branch to update my date of birth.

After finishing the request i ask my fund performance status and statement.

The customer service person told me to check the fund performance through online if i need to know my performance online what is the use of the branch can you explain me in detail what are the service provided in the branch i am not aware of check it online i ask repeated times he refused to provide me details i am very much disappointed.
So if i go to branch i will not get any details.
As a hdfclife policy holder i have the right to know my policy fund performance status and physical statement from branch.
So explain me that why should i continue the policy. Why can't i cancel my policy for this kind of service offered to me

Regards
M. Rani

Was this information helpful?

No (0)

Yes (0)

Sep 1, 2019

Complaint marked as Resolved

The company did n't even respond to us.

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2019

HDFC Life Customer Care's response Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed.

Aug 31, 2019

Updated by S.Madhusudhanan nothing has changed still same

Related HDFC Bank reviews

View all 32756 HDFC Bank Reviews

Comments

Rajeshpunna

from Hyderabad, Telangana

Jan 21, 2019

Name : Rajesh Punna
Policy number : 11452381
Taken on: 13/03/2012
Premium:50000
I didn't get any reminder of payment after the policy taken either though msg or phone or letter .Today I recieved a call from you people that the policy getting cancelled. I want to claim the amount as from my end no reminder was been given to me.

HDFC Life Customer Care's response, Jan 24, 2019

Hi, if policyholder have any unresolved concern with respect to his/her HDFC Life policy. Kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.