[Resolved] HDFC Bank — no response of mails

Abhishektayal25

from Allahabad, Uttar Pradesh

Sep 27, 2017

Address: Palwal, Haryana, 121102

I am continuously doing mails to [protected]@hdfclife.com and not geting respond.
Only response is "apologies for the delay"
I had complaint on 8th september after that i had sent so many reminders and always getting the same reply (Apologies for the delay).
In a mean while i had connected to hdfc simply chat option two times and they always said you will get your reply soon.
I am totally helpless. I had try the customer service no.[protected] many time but call disconnected automatically.
This is my mails conversation no. Hdfcsl=[protected]

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Nov 6, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

HDFC Life Customer Care's response Hi, please note that your concern has been registered with us. Further, the same is being worked upon and accordingly, the suitable reply will be sent to you.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Sep 28, 2017

Verified Support

Dear Customer,

As your issue pertains to HDFC Life, I request you to email your concern to [protected]@hdfclife.com who will ensure that your query is resolved at the earliest.

Bejoy
HDFC Bank Customer Assistance