[Resolved]  HDFC Bank — No response to several mails regarding refund status of my policy.

Address: 400080

Website: www.consumercomplaints.in/new_complaint

Hi sir/madam,

I am writing with regards my policy # 15109233 which was surrendered to your vikhroli branch on 10th june 2017 with a commitment that i will be refunded back my money within 7 working days. Today is the nineth working day and i havent received my refund yet.

I have been even writing mails to your executive with no reply back (Hansraj). Does hdfc life really cares about customers or once the policy is sold you disappear. I saw so many of your clients in despair and complaining about the policies sold by your sales representative with no clue or clarity of the policy. When we ask for some kind of explanation they literally say that you should have read it which is very rude. I know hdfc life will not care about it as it is only trying to achieve its target by fooling customers of there money.

Kindly furnish details about the refund. Also hdfc life held on to my money for five years saying that it is been put aside but should i really believe or trust in you that the money was not used and what i get after five years is meagre 2k a total amount of 27000 even that is not been paid on time as committed. I will surely never recommend anyone for such policies.

Hoping to receive a response atleast from your end.

Thanks
Chetan b