[Resolved]  HDFC Bank — No tollfree number provided to contact customer care for Bangalore customers

Address:560078
Website:www.hdfcbank.com

Hi, this is Uma . I have an HDFC account and credit card as well . My HDFC customer id 37653937 . I need to contact customer care several times in a month, but there is no toll free number provided for Bangalore customers . The number I need to call is a landline[protected] . Even though there is an option to go to nearest HDFC bank and call customer care using the phone provided by HDFC for phone banking, this option is not always feasible . And the bank is closed during holidays, so no other option than to contact the landline[protected] for contacting HDFC customer care . I think HDFC should provide a toll free number for Bangalore customers, since not all customers are happy to contact HDFC customer care and then pay for the call as well . Note that HDFC might have a toll free number, but it is clearly mentioned on HDFC Debit and credit cards to contact landline[protected] for Bangalore customers My email is [protected]@gmail.com
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Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

You can call on our Toll Free Number: [protected]. This Toll Free number works from 8 am to 8 pm on weekdays & from 8 am to 4 pm on Sat -Sun and is managed centrally at Mumbai.


-Anay
HDFC Bank Customer Assistance

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