[Resolved]  HDFC Bank — Noc and related forms of car loan closure

Address: 534122
Website: na

Dear sirs, i am suresh kumar availed car loan and top up loan ac no:31360124, and top up loan pre-closed, as i sold my vehicle no:ap 37 bv 3228, the balance amount of the loan liquidated at hdfc bhimavaram branch on 21-5-17, learnt that the noc will be issued within 3 days, till date there is ni information about the closure of o/s by sms or no answer to the phone no:[protected], finally, i was shocked to know today i. E., on 28-5-17, answering my call informed that it will take 20 days to get noc, otherwise i have to pay rs.500/- to get duplicate, without issuing the original. I have handed over my vehicle to the purchaser and he is eagerly waiting to transfer the vehicle in his name at an earliest. Kindly arrange to get my noc and related documents at an earliest, and inform the concerned staff to give correct information properly.
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Jul 1, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 31, 2017
HDFC Bank Customer Care's response
Dear Customer,
We understand that you have also raised your concerns at Preferred Banking vide Reference Number[protected] and they had addressed your concern through E- Mail dated May 31, 2017.

-Anay
HDFC Bank Assistance
 
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