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[Resolved]  HDFC Bank — Non issuance of refund

Address: New Delhi, Delhi, 110003
Website: www.hdfclife.com

I have purchased a hdfc life group credit protect policy online via netbanking, policy proposal cp [protected] on 16th may 2017. I have asked for a refund from hdfc life barakhamba branch on 19th may 2017 and till date i have not received any refund for my amount of inr 91, 224.

No one has contacted me from the bank and despite several calls and emails to [protected]@hdfclife.com, no refund has been processed. All i have is a case number [protected].

I am dealing with ms. Anuradha from hdfc life barakhamba branch and everytime i ask them, they say you will get a call on your mobile to process refund, the call never comes and money never comes as well. Its been almost 1 month now.

Please process my refund asap!

Thanks
Pulak joshi
[protected]
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Jul 15, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2017
HDFC Life Customer Care's response Hi Pulak, apologies for the inconvenience caused to you. I am looking into the details of your issue and have also informed our team about it. I will be replying to you with an update on the status of refund shortly. -- Manish.
Verified Support
Jun 14, 2017
HDFC Life Customer Care's response Hi Pulak, I wish to inform you that the email from [protected]@hdfclife.com Id was sent to you by us on May 30, 2017 requesting to share the NEFT details for processing the refund. Kindly share the requested details ASAP, so that the refund can be processed and credited to your respective account at the earliest.-- Manish.
 
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I'm Mr Antu Sadhukhan my policy no 18526639. I'm beg to u please send my this policy document & status. Send my email [protected]@gmail.com.Please send as soon as possible. It's urgent for me. Please...
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