[Resolved] HDFC Bank — non receipt of requested hdfc credit card statement for fy[protected] credit card# [protected]

[Resolved] HDFC Bank — non receipt of requested hdfc credit card statement for fy[protected] credit card# [protected]

R Ramanathan Sundararajan from Bengaluru, Karnataka Sep 6, 2017

Credit card statement requested for fy 2009-10 for hdfc credit card# [protected]. Hdfc customer services advised on 26/8/2017 reqiest for statement registered under request no. [protected]. Till today 6th sept the promised statement not received in my registered e mail id. It is pertinent to note the statment is required by income tax authorities for scrutiny and i have explained to the customer services dept in hdfc the urgency. Still no action has been taken. Was this information helpful? No (0) Yes (0)
Oct 13, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Sep 05, 2017 Updated by Ramanathan Sundararajan I contacted your customer service dept on phone and explained to them that I have been asked by Income Tax dept to explain the total transactions of my HDFC credit card # [protected] ( This is inoperative card now) and I was given registration No. [protected] on 24/8/2017. I was assured the statement required by Incometax dept would be sent to me in 4 working days but till today I have not received the statement through email as promised. Everyday I am visiting HDFC office, sahakarnagar Bangalore office seeeking their assistance.They are helpful in contacting the customer services team on phone and everyday the same story. You will get the statement in next day. Verified Support Sep 07, 2017 HDFC Bank Customer Care's response Dear Customer, You can write to us at [protected]@hdfcbank.com along with your account/customer Id/card and registered contact details. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up. -Bejoy HDFC Bank Customer Assistance Verified Support Sep 07, 2017 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].Will assist you better. -Bejoy HDFC Bank Customer Assistance
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Comments

E S Kiran Kumar

from Delhi, Delhi

Sep 5, 2017

Dear Team,

Requested to change my mailing address my credit card got expired on 09/17 card no : [protected] due my woring branch premises address got changed

Please find the new mailing address
Eluri Shanmuk Kiran Kumar
Reliance Nippon Life Insurance Co Ltd
D no 10-1-5 4th Floor Jagapathi Plaza
Siripuram, Visakhapatnam - 530003

Kritika1012

from Pune, Maharashtra

Sep 5, 2017

A certain amount has been debited from my account. I need to understand the reason behind this.

3RD PARTY CASH TXN INC GST

harbola yugal

Sep 5, 2017

Sir,
my account no [protected] is my name Bommaraju ramachandra rao is send me a new cheque book my old book is finished. please issue immediately.