HDFC Bank — Non refund of money against my policy number 22604615

Dear sir/ madam,
With reference to my policy number[protected]Hdfc life sanchay par), with hdfc vijay nagar branch,. Jabalpur, i would like to inform you that i have been mis sell the policy on 29 th may 2020 the branch manager and his team sold me the policy with out showing me any terms and conditions of the policy and i have been told by them that i have to pay inr 200000.00 only one time, where i came to know later that i have to pay annually for 6 years. I have immediately send a mail to the hdfc bank service life to terminate the policy on 16th of june well before the free lock period and have send numerous mails and called their call center many times and they assured me that they will revert back to me with in 48 hours every time, but i never received any mail from them since 30;th june 2020. I have provided all the documents which they have asked me for refund of my money since 6 th of june 2020.
I request you to kindly look into the matter on urgent basis as it is my 5th complaint i am writing to you.

Many thanks,
Samit mohan sinha