HDFC Bank — not cancelling my hdfc credit card since last 6 months

HDFC Bank — not cancelling my hdfc credit card since last 6 months

R Ravi1108 from Delhi, Delhi Aug 8, 2020

I raised a request to cancel my hdfc credit card [protected] Six months ago Since last 6 months i have been requesting to cancel my credit card but till date my credit card hasn't been cancelled Also i got the message that credit card fees has been revised and now hdfc is ready to charge annual fee from me Even if my credit card doesn't have annual fee i want it to be cancelled right away I have been using another bank's credit card so i request you to cancel it immediately Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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Ravi1108

from Delhi, Delhi

Aug 8, 2020

Registered email ID - [protected]@gmail.com

HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 8, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Ravi1108

from Delhi, Delhi

Aug 11, 2020

Hi HDFC Team,

I cannot see the reference number that you posted above

If you share the reference number via email it would be great

All I need is I want to cancel my HDFC credit card asap as I haven't been using it since last 6 months

Thanks

Ravi1108

from Delhi, Delhi

Aug 15, 2020

Hi HDFC Team,

Can I get an update on the above request

How long should I wait for the response/reply??

Thanks