[Resolved]  HDFC Bank — not cancelling my policy

Address: Satara, Maharashtra, 415002

I have credit card of hdfc bank. One assist policy is activated on it.
They have automatically deducted 1299/- from my account.

Now i am saying i dont want my money back but i want to cancel this policy.

One assist costumer care executive told me this policy auto renew after one year. And automatically premium will be deducted.

I dont want this policy please cancel
I dont want my money
Can not speak to one assist costumer care executive for 1 hr every day
Plz help

Mandar bhandwalkar
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
 
2 Comments

Comments

My name is imran pasha I'm holding HDFC credit card but from last two months not using credit card, but today i received Msg such that Rs 2381.65 was spent at paypal .
when card with me how the amount deducted, without PIN, without OTP.
Dear Mandar,

Greetings from OneAssist..!

We regret for the inconvenience caused to you.

As per our records, we can see that your cancellation request is already been processed vide a Service Request number 2259880.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist

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