[Resolved]  HDFC Bank — not converting balance amount into emi

Address: Mumbai City, Maharashtra, 421004
Website: www.hdfcbank.com

Dear/sir
I anil chavan credit card holder from long time
I have outstanding paymentt of odd 170000 of which i am paying minimum amount from last six months same time i am posting a request to convert my amount in to emi. Since i am not capable to pay entire amount.
For this i have call customer care every week they assure me it will get converted next time.
Looking into my past record i have made payment of several lakh rupees on this card with interest, late fee, whatever never fail to do it.
Now when i am running short of funds you pepople are not co-opertaing
Otherwise do a full &final settlement and discontinue my card.

Regards
Anil chavan
Anilss. [protected]@rediffmail.com
[protected]
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Oct 3, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Aug 24, 2017
Lokapathi Bandaru's response
previously efficient staff. past 3 years to worst
Verified Support
Aug 31, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your loan details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

-Anay
HDFC Bank Customer Assistance
 
3 Comments

Comments

Dear maine aaj he apna credit card receive kiya hain aur us par pehle se he 1299 and 100 rs emi pay amount used dikha raha hain aur meri limit ki amount bhi kam ho rahi hain pls is balance ko mere credit account mein bapis ki jaye aur aage se mujhe bataye bina aisi koi service bhi ni lagai jaye reg mob [protected]
I got frustrated with your bank staff, asking for multiple documents and visited the branch in-person multiple times, but still no proper response.
branch-----kodur, kadapa, a.p-516101
same problem with me. HDFC not converting my balance into emi. I have requested them many times. Please help me regarding this.

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