[Resolved]  HDFC Bank — not issuing closure letter

Address: Kamrup Metropolitan, Assam, 781028
Website: www.hdfc.com

I had a loan in 2006 which was been paid off and only a small amount of rs1000 was left to be paid to the bank which was not in my knowledge. I went to the bank twice asking abt my account if i am due of anything.. They said its fine and closed my account.. But after 11years hdfc calling to harrass me and using foul languages.. Then i went to branch n took out statement.. Then the branch told me hdfc delhi branch not closing ur loan account n putting innumerable charges and harrassing you. They cant do anything abt it. So i am helpless.. I wish hdfc bank closes its business as they doesnt close loan only to eat the interest.
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Aug 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, along with loan number, caller details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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