[Resolved] HDFC Bank — not proper update on my loan application

Inthiyazali

from Gurgaon, Haryana

Oct 31, 2017

Address: Hyderabad, Andhra Pradesh, 500001

I have applied loan in hdfc on march 2017 and my loan application has rejected on 6th sep 2017 without any information but not get any update from the team. (Hdfc gachibouli, hyderabad). When i met with bank team and they given update as still technical verification is under process.

Still team is not giving any clearance on my application. Loan fee also not refunded as per process.

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Nov 27, 2017

Complaint marked as Resolved

HDFC has taken rs 12000 for loan process but didn't taken any action. When I met breanch manager, he agreed and told HDFC can't refund money and you can give complaint. But when I filed consumer complaint.then he refunded 5000. But HDFC has wastage my 8 months of time and not given any proper updates, than also they changed 60% of money and wastage my 8 moths of time.. This cause me soo much money loss from builder and still iam struggling to get my money back.

HDFC Bank customer support has been notified about the posted complaint.

Oct 31, 2017

Updated by Inthiyazali my contact mobile number [protected]

Verified Support

Nov 01, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Loan application number and contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Nov 15, 2017

Updated by Inthiyazali Hi team, I have shared all my details as requested but no response???

Nov 25, 2017

Updated by Inthiyazali Hi team, it has been long time, but I don't get any update. I have sent multiple emails to HDFC but no updates... Please take action on my complaint

Nov 25, 2017

Updated by Inthiyazali I have complaint on 31st Oct 2017 .but still not resolved my issue and not get any update. When I email for asking update always getting auto reply like process is under progess

Nov 28, 2017

Updated by Inthiyazali Hi sir, No action and nor any updates?? Is this complaint closed??