[Resolved]  HDFC Bank — not provide statements for it return 2017-18 in name pramod kumar jain

Address: 302020
Website: www.hdfclife.com

I have three polices - no 15399031,[protected], 14641913
Went to take investment receipt to their tonk road office jaipur
They denied due to their server was not working, help desk officer said unmannerly to collect from their c scheme office
Then when i request they took my email, home address and said that we will send within 2 days
Now yet not i recd. They are working like a govt office
Irresponsible way
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Aug 28, 2017
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
HDFC Life Customer Care's response
Hi Pramod, the premium receipt has been emailed to your registered Email Id. We wish to inform you that we have an online customer portal, My Account. You can register for “My Account” (free of cost) on our website www.hdfclife.com.

Access or Process the following through ‘My Account’:

• Premium Payment, Acknowledgements and Premium Receipts
• Online Fund Switch, Premium Redirection and Top Up
• Online Account Statement i.e. Unit Statement and Annual Premium Statement
• Other important Policy Details

Now receive alerts on your email ID as well as on your mobile phone for premium due dates, payment confirmation, policy lapse alert, new product launch, etc. by registering through ‘My Account’.

To register, go to https://cp.hdfclife.com/cpweb/OnlineMyAccountRegistration.aspx and follow the given steps:
1. Fill in the policy number and Date of birth and click 'Next'
2. The policy owner name, email ID, mobile number and contact number fields will be pre-populated. Mobile number and contact number fields are editable, if not updated previously.
3. Select the Check box and click Submit.
4. An email will be sent to your email ID that is updated in the registration page. This email will contain an URL which on clicking will validate the email ID and the user ID and password will be sent.
5. The URL is valid for 15 days. If you click on it after 15 days, an error message will be displayed. In such cases, you need to register again by filling the registration page.
6. If the email ID was previously present and the user modifies it, an email is sent to the previous email ID informing of the registration for the service. However, the URL will go to the new email ID. -- Manish.
 
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