HDFC Bank — Not received cashback

I have used my HDFC card in Arrow showroom for shopping. I was told that I would receive 10% cashback. It has been more than a week but I didn’t receive any cashback yet.Please look into the issue and resolve it.
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HDFC Bank customer support has been notified about the posted complaint.
 
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Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance
What to mention in reference number?? Please help

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