[Resolved] HDFC Bank — Not received credit card.

[email protected]

from Gurgaon, Haryana

Jun 27, 2017

Website: www.hdfcbank.com

To whom so ever it may concern,

I had applied for a hdfc bank credit card app ref no [protected]n1, later i got a text stating "dear applicant your hdfc bank credit card app ref no [protected]w3 is approved in principle subject to internal checks"

I called the sales person and he said i’ll get my card within a week, i contacted the back email and got to hear that they will get back within a week, it's more than 18 days now. I checked the status of my application on their website it is showing noting. This is crazy, don't know what's going on. Nor the bank or the sales person is getting back to me. Kindly do the needful

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Jul 29, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]

-Manoj
HDFC Bank Customer assistance

Jul 04, 2017

Updated by [email protected] Dear HDFC Bank Customer assistance,

It almost 6 day after your reply but still we have not get any communication regarding my complain which is logged almost 15 day before on my mail id & registered mobile number.

Can you please confirm till when I will get solution of our problem!