HDFC Bank — not received noc letter

Address: Vadodara, Gujarat

Hi team,

Its been more than one month i am requesting for noc but hdfc bank not providing it.

In month of april2017 i had taken jumbo loan of rs.2.20lakhs on my credit card ending with 8553.

I foreclose this request in the month of sep2017 and on same time i requested them to provide me noc letter.

I have to submit this noc letter for home loan disbursement, due to delay in noc my home loan is pending to disburse from last one month.

I tried to talk in hdfc branch but they are not taking any responsibility and saying that the loan was on credit card so i need to concern on phone banking.

I have taken so many follow ups on phone banking, in beginning they given commitment of 4, 5 working days and said i will receive noc letter on my mail id, but now they are saying that i have to send request letter to hdfc credit card division, chennai.

I am very frustrated due to this type of experience. I never expected this type of service from hdfc.

I will stop using hdfc credit card if such type of service they will continue.