[Resolved] HDFC Bank — Not receiving otp

poojachugh23

Jul 7, 2020

Address: gurgaon

I am not able to do any online transaction, as i am not receiving otp on my registered mobile number and email id past 2 days, i have called customer care however couldn't speak to any consultant.

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2020

HDFC Bank Customer Care's response Dear Customer,

We are looking into your query vide reference number[protected] and will respond to you shortly. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may be therefore be some delay in responding to your queries and complaints via PhoneBanking, email support and social media channels. We request your patience and support under these unprecedented circumstances.

-Zubin
HDFC Bank Customer Assistance