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HDFC Bank — Not receiving otp on registered email id

I have recently created a salary account online and tried to create IPIN. However, I am receiving otp only on the registered phone number but not on the email id.
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    +91 22 6160 6161
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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